Contact Us

Whether you have a correction to an offer we list, feedback on a review, a technical issue, or a partnership enquiry, we welcome the message. Clear notes help us keep the index accurate for UK players.

Email info@ukspinindex.com. We aim to reply within 24–48 hours on weekdays.

Before you write: are we the right people?

UK Spin Index is an independent comparison site. We are not a casino — we do not take deposits, hold player balances or pay out winnings. That means we cannot resolve:

• login, verification or account closure at a casino;
• deposit or withdrawal problems;
• bonus disputes or confiscated winnings.

Those issues belong with the casino’s own support team. If a dispute is not resolved there, UKGC-licensed operators must name an independent alternative dispute resolution (ADR) body you can escalate to, free of charge.

If gambling is the problem

If you are reaching out because gambling has stopped feeling like entertainment, skip the inbox and use dedicated help: the National Gambling Helpline on 0808 8020 133 (free, 24/7), national self-exclusion at gamstop.co.uk, and advice at BeGambleAware.org. Our Safer Gambling page covers the main tools available to UK players.